me: your website isn't letting me log in; i keep getting an error pagegood thing i was just trying to check if the card had been charged for a passport renewal and not trying to pay my bill.
barclaycard guy: oh i think it's a system upgrade, oh my screen just froze, oh my screen just went black and now i can't see anything
me: so i guess it's a problem on your end, then.
the passport is necessary because we are going to japan in a month and a half for my brother's wedding. whee?
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